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Sub-processors — Verity Software Inc.

Effective 2026-08-01

This page is the single source of truth for the third-party Sub-processors that Verity Software Inc. engages to deliver the Verity Service. It mirrors Appendix A to the Terms of Service. A current copy is also available to enterprise buyers on request via [email protected].

Definitions used on this page are listed at /legal/definitions. In particular, "Sub-processor" means a third-party service provider engaged by Verity to process Personal Data on Verity's behalf to deliver the Service.


Current Sub-processors

As of 2026-08-01:

During the launch period, Verity has no payment processor — all features are free and no billing data is collected. When paid plans are introduced, a designated payment processor will be added to this list with 30 days' advance notice per the change-notification policy below.

All speech-to-text inference, LLM polish, database storage, and authentication run on Verity-provisioned infrastructure on AWS (Amazon Web Services). Verity operates and controls the full software stack — models, data pipelines, database (PostgreSQL), and authentication (self-hosted GoTrue). AWS provides the underlying compute (EC2), storage (S3), networking, and observability (CloudWatch). No audio, transcripts, or account data are sent to third-party AI API providers.

Infrastructure provider Role Data accessed Country / Region
Amazon Web Services, Inc. (AWS) Cloud infrastructure — Verity-provisioned compute, storage, networking All Service data (audio, transcripts, account data, logs) United States

International transfers from the EU/EEA/UK to the United States rely on the EU Commission Standard Contractual Clauses (Decision 2021/914), supplemented by the EU-US Data Privacy Framework where the recipient is certified. UK transfers rely on the UK Addendum to the SCCs. Copies of SCCs are available on request via [email protected].


Change-notification policy

Per the Terms of Service §7 and §15, Verity treats the addition or replacement of a Sub-processor that materially changes how the Service processes Your Content as a material change. We will provide at least 30 days' advance notice through:

  • email to the address associated with your Account; and
  • an in-app notice; and
  • an update to this page.

If you object to a new Sub-processor during the notice window, you may terminate the Service before the change takes effect and receive a pro-rata refund of unused prepaid fees. There is no penalty.

A current Sub-processor list and the change log can also be requested at any time by emailing [email protected].


How to contact us


Cross-references

  • Terms of Service — incorporates this list as Appendix A; §7 and §15 govern change-notification
  • Privacy Policy — describes international transfers, lawful bases, and data-subject rights
  • Definitions — canonical defined terms

This page is maintained by Verity Software Inc. and updated as our practices evolve.

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